Overview
At HarmonyHub, we strive to deliver high-quality digital products and resources that help our customers achieve growth, productivity, and success. As all our items are delivered digitally and accessible instantly after purchase, they are non-returnable and non-exchangeable. Please read the following terms carefully before making your purchase.
Digital Product Policy
All products available on HarmonyHub — including templates, toolkits, digital courses, coaching materials, and downloadable resources — are non-tangible digital goods. Once the purchase is confirmed and the files are delivered, the sale is considered final.
Refund Eligibility
Because our products are digital in nature, refunds are not provided after the files or access links have been delivered to your account. Refunds are only considered under exceptional circumstances such as:
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Duplicate payment or accidental double purchase
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Technical issues preventing access to the product (verified by our system)
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Wrong item delivered due to a system error
Each request will be carefully reviewed before any decision is made.
Non-Refundable Situations
Refunds will not be issued for the following:
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Change of mind after purchase
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Incompatibility with your software, system, or device
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Failure to download or access due to user error
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Misunderstanding of product functionality or features (details are provided in product descriptions)
Order Issues
If you face any issues with file access, download errors, or broken links, please reach out through the website’s support section. We’ll be happy to assist you in resolving any technical concerns.
Policy Updates
HarmonyHub reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Please review this page periodically for any changes.